Brakes & Fluids
Pads, rotors, lines and full fluid service. We show you the worn part before we replace it.
Mandarin · Jacksonville, Florida
Honest Hands Under Your Hood.
Two brothers. Both veterans. Thirty-three years under the lift and not one upsell you didn't ask for. Bring us the car the other shop couldn't figure out.
Free Estimates
10% Military Discount
CARFAX Top-Rated Shop
All Makes & Models
33+Years of hands-on experience
2015Serving Mandarin since
10%Military discount, year-round
$0To get an honest estimate
What We Fix
Everything from an
oil change to an
engine swap.
Foreign or domestic, daily driver or work truck — if it rolls into the bay, we'll tell you straight what it needs and what it doesn't.
Oil Changes & Tune-Ups
Routine maintenance done right, on time, and without a list of things you never asked about.
Batteries, Alternators & Starters
Free battery check. If the charging system is the culprit, we'll find it before you're stranded.
A/C & Heat Repair
Florida summers are not the time to find out your compressor is done. We recharge, diagnose and rebuild.
Radiators & Cooling
Radiator repair, replacement, coolant flushes and cooling-system service to keep temps where they belong.
Engine Replacement
The big job, done in-house. When a rebuild beats a trade-in, we'll say so — and when it doesn't, we'll say that too.
Also in the bay: suspension, fuel systems, tire balancing, coolant service, radiator work and full preventative maintenance.
Ask About Your Vehicle
33+
Years turning wrenches
Who You're Trusting
Two brothers.
One straight answer.
Raymond and Rodney Norman served their country before they served Mandarin. They opened this shop in 2015 on the same principle they carried in uniform: honesty, honor, commitment, and treating people fairly whether or not anyone's watching.
Rodney has spent over 33 years with his hands in engines. Raymond runs the front of the house. Between them there is no service writer working a commission, no call center, and nobody upselling you a flush you don't need. You talk to the person who touches your car.
Active duty or retired — show us your military ID and 10% comes off, every time. Not a promotion. Just how it works here.
Raymond & Rodney Norman
Owners · U.S. Military Veterans
How It Works
No surprises.
Ever.
The reason people drive past three other shops to get here is simple: they know what the bill will say before we pick up a wrench.
Tell us what it's doing
Call, or send the form. Describe the noise, the light, the smell. We've heard it before and we'll tell you if it sounds urgent.
We diagnose & quote — free
You get a real number and a real explanation before any work starts. If the estimate changes, you hear it from us first, not from the invoice.
Fixed right, priced fair
We do the work, we show you the old parts, and you drive away. Most jobs are back on the road same-day.
In Their Words
The neighbors
already found us.
Real reviews, left by real customers on Google and Yelp. Nothing edited, nothing tidied up.
“The Norman brothers are great! It's always tough finding a locally owned, honest, straight forward and reliable auto repair shop. I now have found ‘the shop’ and will recommend to my family, friends & co-workers. It was easy to schedule my appointment and my car was quickly repaired. The brothers are also military veterans, so it's nice to support those who have served.”
Ken Wilson
Google Review
“When you move to a new area there are three things you need to find: the closest Dunkin Donuts, the best pizza place and a great mechanic. The first two were easy and, when my truck started making a weird noise I needed to find the third. My husband did a Google search and found Norman Brothers. They fixed my car today: promptly, courteously and economically. Being a cynical former New Yorker I usually engage with a mechanic assuming I'm going to get ripped off and treated poorly. If my experience today at Norman Brothers was any indication of how they fix cars and treat their customers, then I have found my mechanic.”
Melissa Ziselman
Google Review
“I had a leak in my fuel lines and couldn't find anyone to even look at my car. My neighbor recommended Norman Brothers and when I called them to see if they could repair my car, they told me ‘sure — no problem’. They diagnosed and fixed my car in a day, and for far less than I feared the repair would cost. My fuel tank needed to be dropped for them to diagnose the problem, so they called me to let me know the estimate to do that so I could approve the repair. They are honest, reliable and just genuinely nice guys to work with!”
Betsi S.
Yelp Review
Get In Touch
Free estimate.
No obligation.
Tell us what your car is doing and we'll tell you what it'll take to fix it. Behind Celebration Party Rental & San Jose Collision Center, off San Jose Blvd.
Call the shop904-683-8604
Visit the bay
11445 San Jose Blvd
Jacksonville, FL 32223
Hours
Monday – Friday · 8:00am – 5:00pm
Need a tow first?Tom Ramos Towing · 904-449-3199
Active duty and retired military: bring your ID and 10% comes off the total, year-round.
Message received.
Thanks — we'll get back to you within one business day. If it's urgent, call the shop directly at 904-683-8604.